Store Policies

We want you to love your purchase from Whimsical Frog.

Returns and Exchanges

Custom items are typically final sale, but please contact us within 14 days if there is an issue and we will make it right.

Shipping

Orders usually ship within 3-5 business days. You will receive tracking information when your order ships.

Warranty

We stand by our craftsmanship. If your item arrives damaged or defective, contact us within 7 days for support.